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Copyright notice ©2004 Advanced Engine Components Limited Copyright in all works on this site belongs to Advanced Engine Components Limited and all rights conferred by the law of copyright and by virtue of international copyright conventions are reserved to the company. Documents published by Advanced Engine Components Limited this site may not be copied without the prior written consent of the company.
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Privacy Statement
Your privacy
At Advanced Engine Components, we take your privacy seriously. AEC has privacy obligations to you under the Privacy Act and an industry code. This Privacy Statement sets out how we may gather, use, disclose and manage information about you. We discuss these issues under the following headings:
- The information we collect
- How we use your information
- Disclosure of personal information
- AEC's security measures
- Access to your information
- Changes to this Statement
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The information AEC collects depends on what services we provide to you and how you contact us. All information is stored in our customer databases, and includes manual records.
If you are applying for products or services from us we collect information such as your name, current address, employment details including length of service, home/business/mobile telephone numbers, income range, password and/or PIN, email address, fax number, property information such as owner/tenant and period of occupancy, credit card details, bank account details (for direct debit purposes), or other service provider and your account number. Without some of this information, we will generally be unable to assess your application or supply services to you.
If you visit our website, AEC collects information about your visit including your IP address, domain name, the date and time of your visit, the pages you accessed.
Except as set out in this Statement, we will not actively seek or disclose sensitive information about you such as race or ethnic background, religion, sexual preference, criminal record, political affiliations, trade union membership or physical and mental health without your consent.
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Advanced
Engine Components uses your information for one or more of the following
purposes:
· to identify you
· to register you as a customer or website user
· to provide you with the products and services you request
· to reply to your requests for information
· to provide customer support
· to assess your creditworthiness
· to issue bills and facilitate collection
· to keep you informed of new developments or other products or
services of AEC or our business partners including by way
of direct marketing
· to register you for events or competitions
· to conduct market surveys
· to assess the payment of commissions due to Contractors who have
sold products and services on our behalf to you
Except in the circumstances set out in the Disclosure section below, we will not use your personal information for any purpose not set out above without your prior consent.
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Disclosure of personal information
Except as set out in this Statement or in your application form, AEC will not sell, rent or give your personal information to any third party without your consent.
We
may need to disclose information about you to third parties in the following
situations:
· to provide you with the products and services you have requested
· to protect the rights or property of AEC, our customers or any
other person
· to another party if we sell all or part of our company or its
business
· where you would reasonably expect us to disclose the information
for a particular purpose which is related to the purpose for
which you supplied the information
· where we reasonably believe that disclosure is necessary to lessen
or prevent a serious and imminent threat to life or health
· where we suspect that unlawful activity is or has been engaged
in and use of the information is necessary
· where authorised or required by law or where reasonably necessary
to enforce the law
· where required in connection with our obligations to a Stock
Exchange
· where we outsource any functions relevant to provision of services
to you
To the extent legally permitted, information obtained by AEC may be shared between different parts of AEC and with other entities in the AEC group.
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AEC takes all reasonable steps to protect the security of information we hold about you. Only authorised people have access to your personal information.
The Internet is not a completely secure method of transmitting information. Accordingly, AEC cannot accept responsibility for the security of information you send to us or receive from us over the Internet or for any unauthorised access to or use of that information. Ultimately, you must ensure that your passwords or PINS are not disclosed to or accessible by someone else.
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Except as set out in this section, you can access all personal information that we are holding about you by writing to our Privacy Officer at PO Box 3126 Malaga 6090, Western Australia, and we will provide you with a copy of your file. We may charge a reasonable amount for providing access. If you wish to change personal information that is out of date or inaccurate at any time please write to our Privacy Officer at PO Box 3192 Malaga 6090, Western Australia. If you wish to have your personal information deleted please let us know and we will generally delete that information.
Provision, variation or deletion of information may be restricted if we need that information for one or more of the purposes set out in the bullet points in the "Disclosure of personal information" section of this Privacy Statement. We may also decline a request if we consider it to be frivolous, if disclosure would unreasonably impact another's privacy, if the information is relevant to legal proceedings between us and would not be available by way of discovery or if providing access would reveal our intentions in any negotiations in a way which prejudices those negotiations. We will give you reasons if we decline to grant access or allow correction of information.
After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date.
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Advanced
Engine Components may change this Privacy Statement at any time. Any changes
will apply to information collected before or after the date of the change.
Updated versions of this Statement will be posted on our website at
http://www.advancedengine.com as soon as practicable. We suggest that
you visit our website regularly to keep up to date with any changes.